ZWS Terms and Conditions

Last Updated: 16th February, 2025

These Terms and Conditions ("Terms") govern your use of the website, mobile application, and any related services (collectively, the "Services") provided by ZWS ("ZWS", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and any additional terms referenced herein.

2. Definitions

"ZWS" refers to the entity providing the Services.

"User" or "you" refers to any individual or entity accessing or using the Services.

"Content" means any text, graphics, images, audio, video, or other material available on or through the Services.

"Order" refers to any purchase you make through our Services.

3. Eligibility

By using our Services, you represent and warrant that:

You are at least 18 years old or have the consent of your legal guardian if under 18.

You have the legal capacity to enter into a binding agreement.

Your use of our Services complies with all applicable laws and regulations.

4. Account Registration

Some parts of our Services require registration. You agree to provide accurate, complete, and current information during registration and to update such information as needed.

You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

You must immediately notify us if you suspect any unauthorized use of your account.

5. Orders and Payment

All orders placed through our Services are subject to acceptance by ZWS. We reserve the right to reject or cancel any order at our discretion.

Prices for products or services are displayed on the Services and are subject to change without notice. The price applicable to your Order will be the one displayed at the time you place the Order.

By placing an Order, you authorize us to charge your chosen payment method for the total amount of your Order, including any applicable fees and taxes.

6. Shipping and Delivery

We will make reasonable efforts to ship and deliver your Order in a timely manner.

Delivery times provided are estimates only and may be affected by factors beyond our control.

ZWS is not responsible for delays or failures by third-party logistics providers.

7. Returns and Refunds

Returns and refunds are subject to our Returns and Refunds Policy. By placing an Order, you agree to the terms of that policy.

Please follow the instructions provided in our Returns and Refunds Policy to initiate a return or refund.

8. Intellectual Property

All content on our Services, including but not limited to text, images, logos, graphics, and software, is the property of ZWS or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our Content without prior written permission from ZWS.

9. Prohibited Uses

You agree not to use the Services for any unlawful purposes or in any manner that could damage, disable, overburden, or impair our Services. Prohibited actions include, but are not limited to:

Unauthorized access or interference with our systems or networks.

Infringement of the rights of others, including intellectual property rights.

Distribution of malicious software or harmful content.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ZWS shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Services. Our total aggregate liability for any claims arising from your use of the Services shall not exceed the amount paid by you, if any, for accessing the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless ZWS, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services or your violation of these Terms.

12. Modifications to the Terms

ZWS reserves the right to change or modify these Terms at any time. Any changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Your continued use of the Services after any such modifications constitutes your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms shall be resolved by binding arbitration or in the courts of Kenya, as applicable.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

Address: Clay Square, Kasarani

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.